Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information

b. Non-Personal Information:

• IP address
• Browser type
• Device information
• Pages viewed on our website
• Cookies and usage data

c. Voluntary Information:

• Information provided through surveys, feedback, or support requests.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and fulfill orders, including payment transactions and delivery.
• To communicate with you regarding your orders, inquiries, or promotional offers.
• To improve our website, services, and customer experience.
• To send newsletters or marketing communications (with your consent).
• To detect and prevent fraudulent transactions or unauthorized access.

3. How We Share Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties, except as described below:

• Service Providers: We may share your information with trusted third-party vendors who assist in order fulfillment, payment processing, website hosting, and marketing services.
• Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. While we strive to safeguard your information, no online transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the following rights concerning your personal data:

• Access: Request access to the information we hold about you.
• Correction: Update or correct inaccuracies in your data.
• Deletion: Request the deletion of your personal information (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at petpawtner1@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

PetPawtner.com does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such data, please contact us, and we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with the effective date. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: petpawtner1@gmail.com
• Phone: +92 311-7150075
• Address: Model Town, Link Rd, Lahore

Your trust is important to us, and we are dedicated to protecting your privacy. Thank you for choosing PetPawtner.com!